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Welcome to the NABI Blog. Our Blog is intended to inform, explain, clarify and raise awareness on current business topics and issues. Do you have a story you would like to share on our blog or be featured in our newsletter? Simply send an email and tell us what you want us to know. We want to hear about your success stories.


Lots of ideas and good intentions, yet little innovation. What’s going on here? SuperUser
By Dar Schwanbeck, CMC    Managing Director, NABI Last week I attended a meeting where several large organizations were exploring the topic of innovation. I expected that groups, such as these, would be at the forefront of implementing new ideas and managing change.  After all, aren’t our competitive advantage, economic growth ...

Way to go St. Albert Leader! SuperUser
Way to go St. Albert Leader!  You made it through your first year without missing a beat!  All 52 editions! A year ago when Rob LeLacheur came to NABI with a plan to start a newspaper, I wondered what the hell he was thinking; But as a betting man, my hunch was that if anyone could pull it off, Rob could….an entrepreneur at heart, a guy willing to learn and a true St. Albert champion!  And of course, it’s always good to have worthy competition in any market! Well, over the past year Rob and his team have reinforced what a clear vision, great business model and the right people can do, despite all the odds.  Don’t ever underestimate what dedication and commitment can accomplish! - Dar Schwanbeck, CMC NABI Managing Director

Book Review: Drive-the Surprising Truth about What Motivates Us by Daniel H. Pink SuperUser
Book Review by Richard Belzile, Edmonton, Alberta Though many businesses tend to constantly improve their processes and adopt new technologies to stay competitive, few have taken the time to understand motivation. Since the beginning of the 19th century, businesses have mostly relied on the same approach: human response to rewards and punishment in their environment (the carrot and the stick). We reward good behavior and we punish bad behavior. This seems intuitive. But is this the best way? Daniel Pink does an in-depth study of what behavioral scientists have learned about the true nature of motivation and how most businesses are missing the mark. In his book, Drive: the Surprising Truth about What Motivates Us, Pink explains what behavioral scientists know about motivation and how businesses need to close the gap between what they do and what science knows. To illustrate his point, he compares the development of Motivation to the development of a computer operating system. Motivation 1.0 was all about survival. Eating, Drinking, and Procreation were the factors that drove us as a species. Motivation 2.0 was developed with external rewards and punishment as the driving factor. His argument is that although Motivation 2.0 was an effective tool to perform routine twentieth-century tasks, it lacks compatibility with the demands of the twenty-first century.

Human Resources 101 - September 27th SuperUser
When NABI held our economic impact survey with our tenants last year, about 70% of companies were facing issues related to Human Resources. Here’s your chance to expand your HR skills. Please contact Kathy@nabi.ca for more information.   Human Resources - 101 NEW Workshop - September 27, 2012 An overview of Human Resources and the common mistakes that businesses make.   This 3 hour workshop will be interactive and give you an opportunity to create tools customized to your business for effective human resources. Discover common Human Resource issues that all businesses will encounter and walk away with ideas to easily implement in your business today. Date: September 27, 2012 Place: NABI Mission Seminar Room, 13 Mission Avenue, St. Albert Cost: $75 per person or $100 per company Register: Online using our Events Calendar Or via email: marian@nabi.ca Contact: kathy@nabi.ca for more information Our Presenter: Sara Tharakan is a Certified Human Resource Professional (CHRP), speaker and certified master trainer. As an executive coach, Sara draws from her understanding of organizational development, strategic planning, process improvement, leadership development and business acumen. Her clients appreciate and benefit from the real life examples derived from over 16 years of business experience.

Engage Customers to Drive Business Success SuperUser
  One of the delights or frustrations of getting old is that you get to experience history repeating itself, and in the process, to identify enduring good ideas. After 30 years in management consulting and coaching, the last 7 with the Northern Alberta Business Incubator (NABI), I’ve come to know a best practice that can really help us, and that is, engaging our customers with the right dialogue. This concept applies to every organization, whether an arts business, restaurant, technology company, pan-handler or City Hall. We’ve all got customers (or whatever you call them), and the more we engage them in the right conversation, the more likely we can achieve success. For two decades I’ve been a fan of Rob Lawton’s, Creating a Customer-Centered Culture (ASQC, 1993). In his bestselling book, Lawton proposes a “Customer Satisfaction Policy” for achieving high levels of customer loyalty. Lawton suggests we can do this by consistently taking the following actions:

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